Safeguarding for Parents

What is abuse?

Being mistreated or abused (sometimes called ‘Significant Harm’) is defined as Sexual Abuse, Physical Abuse, Neglect or Emotional Abuse.

Physical Abuse

When an adult deliberately hurts a child, such as hitting, shaking, throwing, poisoning, burning, drowning, or suffocating.

Emotional Abuse

This would happen, for instance, when a child is being unfairly blamed for everything all the time, or told they are stupid and made to feel unhappy.


Where a child is not being looked after properly, for example, not getting enough to eat or being left alone in dangerous situations.

Sexual Abuse

An example of sexual abuse would be where a child has been forced to take part in sexual activities or in the taking of rude photos.


E.g. calling names, damaging property, stealing, spreading rumours, cyberbullying, hurting, getting people into trouble.

Domestic Violence

When one adult in a family or relationship threatens bullies or hurts another adult e.g. physically, psychologically, emotionally, sexually or financially.

Where can I get help?

If you or a child are in immediate danger, call 999. A concern about the safety of a child can also be reported to the school’s Designated Safeguarding Lead (see Safeguarding page) or through Early Help Hounslow.

Information, support and guidance is also offered by a number of local and national organisations, some of which are listed below. A more comprehensive list can be found on the Hounslow Safeguarding Children Board‘s website.

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A free, private and confidential service for young people aged 19 and under. Advice and support can be given on a range of issues by calling 0800 1111 (24 hours a day, 7 days a week) or through online chat via the website.

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The NSPCC Helpline can be contacted free of charge 24/7 if you’re worried about a child (even if you’re unsure). Concerns can be discussed with a professional counsellor who will offer help, advice and support. Call 0808 800 5000 or email

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A great resource for both parents and children providing information and a variety of online resources to help keep safe online and when using mobile technology.

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National Domestic Violence Helpline

A freephone helpline offering support and advice to women. All calls are completely confidential and there is a translation service available for women whose first language is not English. Call 0808 2000 247 (available 24 hours a day).

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The Digizen website provides information for educators, parents, carers, and young people. It is used to strengthen their awareness and understanding of what digital citizenship is and encourages users of technology to be and become responsible DIGItal citiZENS.

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Bullying UK

A website with lots of information for parents and children on different types of bullying, including cyberbullying.

Online Safety: A Practical Guide for Parents

The Department of Culture, Media and Sport has published a practical guide for parents are carers whose children are using social media. The guide includes practical tips about the use of safety and privacy features on apps and platforms, as well as conversational prompts you can use with your children to help you begin to talk about online safety. It can be accessed by clicking below.

Child Safety Online – Guidance for Parents

Further useful information about online safety can be found on the NSPCC website and on our Online Safety page.