Contact Us


Communication is really important to us so please get in touch

Our Office

For general enquiries please contact the school office.

You are welcome to come in to speak to a member of our office team or to telephone between 8AM and 4.30PM should you have any questions or queries. Alternatively, you can email us.

If you require a paper copy of any of the information on our school website, please contact the school office.

If you have an enquiry about your child, please speak to the class teacher in the first instance. 

School Address & Contact Details

St Richard’s CE Primary School

Forge Lane


TW13 6UN

Tel: 020 8898 0848 (8AM – 4.30PM Mon-Fri)


Reporting Positive Cases of Covid-19

If your child tests positive for Covid-19, please email: 

In your email, please include the following information:

  • Your child’s name and class
  • The date they first developed symptoms
  • The date they tested positive

DO NOT telephone the School Office or leave a voicemail.

Concerns & Complaints

If you have an enquiry about your child, please speak to the class teacher in the first instance. 

If you feel that the outcome is unsatisfactory , then you can book a time to meet with:

  • Mrs McCarthy (Deputy Headteacher) for the mainstream school
  • Miss Boast (SENCO) for children with SEND in the mainstream school
  • Ms Cooke (ASD Centre Leader) for children in the Ocean Centre

They should be able to investigate, deal with and resolve most issues that may arise.

If, following this, you feel that the issue is not resolved, it can be passed to the Headteacher, Mrs Stilwell.

For very serious issues, the Headteacher, will investigate and take the action required immediately.

We hope that in this way, parents can be seen quickly and issues dealt with more smoothly.

Special Educational Needs & Disabilities (SEND)

If you would like to contact the SENCO, Miss Boast, please email or contact the school office.

Please note that Miss Boast is only in school on Thursdays.

Chair of the Local Academy Committee

Mrs Anne Messer

All correspondence can be sent to the Chair of the Local Academy Committee via the school address. Alternatively, you can contact Mrs Messer by email:

LDBS Academies Trust

LDBS Academies Trust Website

LDBS Academies Trust 2

London Diocesan House

36 Causton Street



Tel: 020 7932 1177

Contact Us

You can also contact the school by completing the form below: